Nextiva Solutions

Build Amazing Customer Experiences

Transform customer experience on our AI powered platform designed to help you acquire, retain, and grow your customers.

1

Grow Customer Lifetime Value

Engage customers anywhere, anytime, across any channel with personalized, context-driven support

2

Operate More Efficiently

Reduce cost per interaction with AI and automation that increases self-service containment, boosts workforce productivity, and reduces attrition

3

Maximize Technology Investments

Consolidate, integrate, and customize your technology in ways that reduce costs and IT overhead, while increasing business collaboration

Focus on CX: Customer Expectations Have Changed
Consumers want seamless experiences that siloed and dated solutions can’t deliver.

Consumer Habits


Customers are buying and interacting over more channels than ever before, they switch between them and expect companies to follow and remember their conversations.


Consumer Expectations

Consumers no longer compare experiences among competitors. They compare companies to the best experiences they’ve ever had.


Consumer Tech-adoption

Today, companies hear from their customers more but understand less. Consumers are adopting new technologies faster than companies can adapt to them. 



Say goodbye to siloed conversations and hello to a integrated experience.

Check out our customer experience packages

See how NextivaCX brings all your communication channels to one place

Focus on CX

Nextiva CX Demo

GET CERTIFIED

We are excited to help you position and sell NextivaCX.
These comprehensive courses are designed to provide you with the knowledge and skills needed to effectively utilize NextivaCX and demonstrate its value to your clients.

Follow the courses below to gain essential skills.

Discover Nextiva Contact Center
 Partners win with AI-powered enterprise contact center software.

Higher Deal Value


3-5X higher revenue per seat than UCaaS

Longer Customer Lifetime Value

Customers stay 40-60% longer than UCaaS user

Additional Revenue Streams

Earn added residuals from CRM, AI, and automation integrations

Faster Growth & Retention

CCaaS drives higher retention, upsell potential, and long-term partner profitability

Voice


Ensure every customer feels heard with enhanced voice capabilities, including voice bots and context-rich conversations.


Digital

Elevate every interaction with Nextiva’s seamless digital capabilities, ensuring robust, real-time engagements across multiple digital channels like chat, email, and social medi

Journey

Enhance every customer’s journey with Nextiva’s sophisticated tracking and analytics, which ensure a personalized, context-aware experience from start to finish.

Nextiva Contact Center Resources:

Watch & Learn

Discover Nextiva Contact Center

Nextiva Contact Center empowers businesses to connect with their customers. Take this course to better understand the role Nextiva Contact Center plays in your customer achieving their business goals

Watch & Learn

Nextiva Contact Center DEMO

Nextiva Contact Center empowers businesses to connect with their customers. Watch this video to better understand the role Nextiva Contact Center plays in your customer achieving their business goals

Watch & Learn

How Partners Win
with Nextiva
Contact Center

This exclusive webinar is designed to help you successfully position Contact Center as a Service (CCaaS) in high-growth industries. Learn how Financial Services, Healthcare, and Retail organizations leverage CCaaS to enhance customer engagement, streamline operations, and drive business success.


It's All About Verticals

Why use a vertical-specific approach?

  • Speak the industry language
  • Address specific compliance needs
  • Target unique pain points
  • Higher close rates
  • Faster sales cycles
  • Larger deal sizes

Gain industry-specific insights,
sales strategies,
and key benefits to help you
close more deals in these lucrative markets.

35%

Partners using vertical-specific approaches
see 35% higher close rates

First Win Earns Big

Incentive!
First Deal Registration & Sale!

We believe in celebrating momentum.
That’s why your first closed deal with Nextiva unlocks a special bonus,
just the beginning of a highly rewarding partnership.

Deal Registration MRR You Earn Closing Bonus
<$499 $50 PLUS $100
$500-$2,499 $100 PLUS $250
$2,500+ $200 PLUS $500
  • For NEW logo Nextiva customers only, $150 minimum, 36+ month contract required.
  • Opportunities must be registered in the Nextiva Partner Portal.
  • Maximum payout per partner on this incentive is $5,000.
  • Only valid on ‘qualified’ quotes/opportunities. ‘Qualified’ is determined by Nextiva Channel Manager.
  • Promo will run between July 1 - December 31, 2025.
  • Electronic gift cards will be paid out within 90 days of promo end.
  • All SPIFFS still applicable, as long as it falls within the parameters as published.
  • If enrolled in multiple marketing promotions, only the promotion with the highest payout will be applied.

    Standard Nextiva Terms and Conditions apply. Nextiva reserves the right to change, modify the terms at any time.