Customer Experience

Turn Every Interaction Into Impact

Discover Nextiva Contact Center
Partners win with AI-powered enterprise contact center software

Today's customers expect every interaction—voice, chat, email, or social—to be fast, personalized, and effortless.

Nextiva Contact Center (NCC) makes that possible, giving your clients the tools to deliver world-class service while increasing efficiency and driving measurable results.

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Higher Deal Value


ļ»æ3-5X higher revenue per seat than UCaaS

Longer Customer Lifetime Value

Customers stay 40-60% longer than UCaaS users

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Additional Revenue Streams

Earn added residuals from CRM, AI, and automation integrations

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Future-Proof
Portfolio

Continuous innovation in AI, analytics, and automation keeps you ahead

Built for Modern CX

AI Agent Assist & Sentiment Analysis


For real-time coaching and improved service


Outbound Dialing & Campaign Management

For higher connect rates and compliant sales outreach


Performance Analytics & Dashboards

For complete visibility


Flexible Integrations

With popular CRM and workforce tools via no-code automation and APIs


How It Helps Your Customers

Omnichannel Journey Excellence

Voice, chat, SMS, email, and self-service in one experience; no more repetition or dropped context

Agent Empowerment

Intuitive dashboards, automated workflows, and AI-driven recommendations boost productivity and satisfaction

AI-Powered Intelligence

Smart automation handles routine tasks while real-time insights guide better decisions

Effortless Scalability

Start small and expand easily as the business grows, all with 99.999% uptime

Business Growth Engine

Turn interaction data into actionable insights that increase retention, conversion, and revenue

Resources

Nextiva Contact Center Sell Sheet

Nextiva Contact Center Data Sheet

Nextiva Contact Center Resources:

Watch & Learn

Nextiva Contact Center DEMO

Nextiva Contact Center empowers businesses to connect with their customers. Watch this video to better understand the role Nextiva Contact Center plays in your customer achieving their business goals

Watch & Learn

Discover Nextiva Contact Center

Nextiva Contact Center empowers businesses to connect with their customers. Take this course to better understand the role Nextiva Contact Center plays in your customer achieving their business goals